Sign Up

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* Corporate member is required to enter company information and submit business registration number.

Terms and Conditions Agreement

• 1Click [Sign Up] at the top.
• 24 step registration Terms and Conditions Agreement → Enter information → Verification of registration → Completed
• 3Terms and Conditions Agreement If you agree to Terms of Service, Privacy Policy and Disclaimer, Sign up process will be continued.

Member Information

Mandatory information

• 1E-mail address - Please enter an email address to use as your ID.
• 2E-mail address validation - Please use a valid email address with a click [Duplicate check]
• 3~ 6Please enter in order.

Optional information

• Affiliation - Please enter company name, schoolname, etc.
• Recommender’s email addressn - If you enter recommender’s email address, then the recommender will receive 500 points.

Verification of registration

• Verification of registration
  Verification email will be sent to the email address you provided.
  Please click [Confirm email verification] in the email address you entered when you registered.
• Resend verification number
  If you did not receive the verification email, click [Resend verification number] at the bottom

Information(Company information)

• 1If you agree to provide company information, please click [Yes] for the question of whether to enter the company information or not at the top.
• 2Company Type
• 3Business registration number
  Please enter a valid business registration number by clicking [Validation].
• 4Company Name and Address
  Please enter the information to be used when issuing B/L.
• 5Contact Information
  You can register multiple contacts using the + button.

Verification of registration

• Verification of registration
  Verification email will be sent to the email address you provided.
  Please click [Confirm email verification] in the email address you entered when you registered.
• Resend verification number
  If you did not receive the verification email, click [Resend verification number] at the bottom.

Complete

• Sign up is completed with the approval of the administrator
  After email verification, your account will be activated after the approval of the administrator.

Update Profile

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Update Profile

• 1Click [My Page] at the top.
• 2Click [Update Profile] of the Member Information

Update Profile

• 1Enter the information you want to change.
• 2Enter your password
• 3Click [Save]
• 4To save all changes, click the [Save] button.

Canceling account

• 1Enter password on update profile screen, then click [Close your account] at the bottom.
• 2Pop-up Message: Make sure that all your records will be deleted and not be restored.

Reset Password

• 1Click [Login] at the top.
• 2Click [Reset Password] at the bottom.
• 3Enter your email address in the popup window and press [OK] button. Then we will send you a reset password.

Password Change

• 1Click [My Page] at the top.
• 2Click [Password Change] under Member Information.

Password Change

• Enter your current password (temporary password).
• Enter a new password
• Enter the same password again for password confirmation.
• Click [Save].

Knowledge information - Play Ground

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Knowledge Information Search and Use

• Shipping, Logistics, and Trade Knowledge is shared.
• Knowledge Information Search and Use
  - Access the Menu, then search the knowledge information that you want.
  - Click to view and download the attachments.
• Knowledge Information Search and Use
  - Access the Menu, then search the knowledge information that you want.
  - Click to view and download the attachments.
• Use of Knowledge Information Search
  - Search by homepage or sub-menu
  - The search terms are ‘All’, ‘Title’ and ‘Contents’.
• Category of Knowledge Information
  - Schedule Search
  - News
  - Market Insights & Market Data
  - Special Information
  - Glossary, Laws and Regulations, Incoterms
  - CBM Calculator, Distance Table
  - HS Code, ISO Code, DG Inquiry
  - Container & ULD, Special Cargo, etc.

Schedule Search

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Schedule Search

• 1Enter the place of departure and arrival and the departure date, and click the “Search” button. – The place of departure and arrival : Enter Korean name, English name or UN Location Code, or click icon to search.
• 2On result screen, you can refer to the Carrier, Vessel, Date of Departure and Arrival, Cargo Closing Time, Transit time, etc.

Ocean Transport

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Trading Step 1 : Freight Rates Inquiry

Mandatory

• 1Place of Departure : Enter Korean or English name or UN Location Code, or click the icon to search.
• 2Place of Arrival : Enter Korean or English name or UN Location Code, or click the icon to search.
• 3Departure date is defaulted on the day of inquiry and can be changed to your desired date
• 4Enter the quantity by each container type (20’, 40’ respectively).

Optional

• 5Enter the arrival date
• 6Choose your desired carrier. If not selected, it search for all carriers
• 7Select a freight payment term (All - in Rate, CIF,FOB SHPR, FOB CNEE).
• 8Enter the cargo weight. (Mandatory for heavy cargo)
• 9Select DRY / Reefer / DG. If not selected, it will be displayed for general (DRY) cargo
• 10Click the [Search] button.
• 11Schedules and freight rates that meet the conditions is displayed. Click the + button to view the schedule details and cost details
• 12Click [Booking] on the right side to move to booking screen.

Trading Step 1-2 : If there is no freight rates information

• 1When searching after entering required information, if there is no freight rates that meets the conditions, a pop-up message will appear.
• 2Click [OK] to go to the “Multimodal Transport”.

Trading Step 2 : Booking Information Input

• Commodity information is mandatory.
  - Enter the Korean name / English name / HS code manually or click the search icon.
  - If you enter an item in [Commodity Inquiry] and search on the pop-up window, the relevant commodity name is displayed. Click on the commodity name to close the window.
  - The commodity column shows the one you clicked.

Trading Step 2 : Booking Information Input

• 1Contact/Customer Information
  - The information entered when you registered is automatically entered.
• 2The entered contact information is automatically interfaced to Booking for shipping by selecting the option of the “Copy to”. In other words, when [Shipper] is clicked, it is interfaced to the shipper of the Booking. If [F / Forwarder] is clicked, it is interfaced to F / Forwarder. If you click [Consignee], it is interfaced to Consignee. You can modify it if you need to.

Trading Step 2 : Booking Information Input

• 1Vessel Information
  It shows the vessel information that you inquired in Booking Request.
  * Not changeable.
• 2Container Information
  It shows the contents that you inquired in Booking Request.
  - You may change container type. (Freight rates change by container type)
  - Gross Weight is mandatory. So you need to enter even estimated weight.
  - Special Cargo : Put a check mark[tick] in the column that applies to the cargo in case of dangerous or reefer cargo.
• 3 Pick Up Information
  Enter pick up information of empty container for loading.
• 4 Payment Instruction
  It shows estimate freight cost. If the container type / quantity is changed, the freight cost may change accordingly.

Trading Step 2 : Special Cargo Trading

• 1In case of Reefer Cargo
  Enter the required information such as temperature, humidity and genset.
  ※ Booking Status
  When submitting a booking request, its status is showed as ‘Waiting’ and will be changed to the ‘Firm’ status upon completion of the approval by the shipping company.
• 2In case of Dangerous Cargo
  Enter the required information such as UN No., Class, Flash Point, and Packing Group
  ※ Booking Status
  When submitting a booking request, its status is showed as ‘Waiting’ and will be changed to the ‘Firm’ status upon completion of the approval by the shipping company.

Trading Step 2 : Booking Information Input and Submission

• 1Attached File
  Attach documents such as dangerous goods documents, if necessary.
• 2Remark
  Enter any other request
• 3Booking Request
  - The Booking Request popup message appears. Click [OK] to submit. Booking Status is confirmed as Firm. (Except DG, Reefer Booking)
  - Click on the checkbox to go to logistics service application screen before clickingn[OK].
• 4Temporary Save
  Booking information created so far is temporarily saved.
  - Go to My Booking
  (Booking Status : Temporarily saved) If you want to modify it, click Request No.

Trading Step 3 : Logistics Service Application

• 1Logistics Service at Origin
  Select the place of origin (Departure) and the services you are requesting(Multiple choice)
• 2Logistics Service at Destination
  Select the place of destination (Arrival) and the services you are requesting (Multiple choice)

※ Booking Status
Booking Status with shipping company is shown as “Firm”. (except Reefer and DG Cargo)

Multimodal Transport(FCL)

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Trading Step 1 : Basic Information Input

Basic Information - Mandatory

• 1Place of Loading : Enter Korean name, English name or Location Code, or click icon to search.
• 2Place of Arrival : Enter Korean name, English name or Location Code, or click icon to search.
• 3Departure date is defaulted on the day of inquiry and can be changed to your desired date
• 4Incoterms : Select from around 10 different F/C/D trade terms.

Basic Information - Optional

• 5It is possible to select the priority of the quotation so that you can check the optimal quotation.
• 6Service Term: You can select the desired service term (CY / Door).

Contact Information

• The information entered on the register is automatically reflected.

Trading Step 2 : Cargo Information Input

• 1Commodity : Search by entering Korean name, English name or HS Code, or by clicking on the search icon, and select the commodity.
• 2Fill out container size(20 '/ 40' / 40H) and quantity.
• 3Enter the weight (KGS).
• 4For special cargo, check the item in show.
  (Dangerous [DG] / Reefer [RF])

Trading Step 2 : Cargo Information Input

• 1For special cargo, check the item in show.
  (Dangerous / Reefer)
• 2Dangerous Cargo : DG
  1) Select the container size (20 '/ 40' / 40H)
  2) Enter UN No./Class
  (You can search DG information from Play Ground > DG Inquiry).
• 3Reefer Cargo : RF
  1) Select the container size (20 '/ 40' / 40H).
  2) Enter the degree of temperature after selecting +/- (above zero/below zero) and select the unit (Celsius / Fahrenheit)

Trading Step 3 : Logistics Service Application

• 1You can select the service item at the point of origin.
• 2You can select the service item at the point of destination.
• 3Enter your address or other request in Remark.

Trading Step 3 : Logistics Service Application

• 1Attached Files: You can attach files if there is a reference.
• 2Remark: Enter other requests.
• 3Click the [Request] button to complete the quotation request.
• 4Once a quotation request has been submitted, the quotation will be sent to your email address and you can find it on the 'Trading > Approval of my quotation' screen.

Multimodal Transport(LCL)

Trading Step 1 : Basic Information Input

Basic Information - Mandatory

• 1Departure : Enter Korean name, English name or Location Code, or click icon to search.
• 2Arrival : Enter Korean name, English name or Location Code, or click icon to search.
• 3Departure date is defaulted on the day of inquiry and can be changed to your desired date.
• 4Incoterms : Select from around 10 different F/C/D trade terms.

Basic Information - Optional

• 5It is possible to select the priority of the quotation so that you can check the optimal quotation.
• 6Service Term : You can select the desired service term (CFS / Door).

Contact Information

• The information entered on the register is automatically reflected.

Trading Step 2 : Cargo Information Input

• 1Commodity : Search by entering Korean name, English name or HS Code, or by clicking on the search icon, and select the commodity.
  (If there are several items, input them separately by clicking the “+” button.)
• 2Enter the Quantity and Package Type.
  (Pallets/Boxes/Cartons/Bags/Bales/Rolls/Drums/Bundles/Other)
• 3Enter the cargo dimensions (L*W*H) and units.
• 4CBM is automatically calculated and entered based on the dimensions you enter. However, if the sum is less than 1CBM, it will be applied as Min.1CBM.
• 5Enter the weight (KGS).

Trading Step 3 : Logistics Service Application

• 1You can select the service item at the point of origin.
• 2You can select the service item at the point of destination.
• 3Enter your address or other request in Remark.

Trading Step 3 : Logistics Service Application

• 1Attached Files: You can attach files if there is a reference.
• 2Remark: Enter other requests.
• 3Click the [Request] button to complete the quotation request.
• 4Once a quotation request has been submitted, the quotation will be sent to your email address and you can find it on the 'Trading > Approval of my quotation' screen.

Multimodal Transport(AIR)

Trading Step 1 : Basic Information Input

Basic Information - Mandatory

• 1Departure : Enter Korean name, English name or Location Code, or click icon to search.
• 2Arrival : Enter Korean name, English name or Location Code, or click icon to search.
• 3Departure date is defaulted on the day of inquiry and can be changed to your desired date.
• 4Incoterms : Select from around 10 different F/C/D trade terms.

Basic Information - Optional

• 5 It is possible to select the priority of the quotation so that you can check the optimal quotation.
• 6 Service Term: You can select the desired service term (CFS / Door).

Contact Information

• The information entered on the register is automatically reflected.

Trading Step 2 : Cargo Information Input

• 1Commodity : Search by entering Korean name, English name or HS Code, or by clicking on the search icon, and select the commodity.
  (If there are several items, input them separately by clicking the “+” button.)
• 2Enter the Quantity and Package Type.
  (Pallets/Boxes/Cartons/Bags/Bales/Rolls/Drums/Bundles/Other)
• 3Enter the cargo dimensions (L*W*H) and units.
• 4CBM is automatically calculated and entered based on the dimensions you enter. However, if the sum is less than 1CBM, it will be applied as Min.1CBM.
• 5Enter the weight (KGS).
• 6Enter additional items for special cargo.
  – Danger Cargo : UN No., Class
  – Reefer Cargo : Degree of temperature, Unit (Celsius / Fahrenheit).

Trading Step 3 : Logistics Service Application

• 1You can select the service item at the point of origin.
• 2You can select the service item at the point of destination.
• 3Enter your address or other request in Remark.

Trading Step 3 : Logistics Service Application

• 1Attached Files: You can attach files if there is a reference.
• 2Remark: Enter other requests.
• 3Click the [Request] button to complete the quotation request.
• 4Once a quotation request has been submitted, the quotation will be sent to your email address and you can find it on the 'Trading > Approval of my quotation' screen.

Multimodal Transport(Trucking)

Trading Step 1 : Basic Information Input

Basic Information - Mandatory

• 1Shipping date : Select your desired shipping date.
• 2Type : Select either “Export” or “Import”.
• 3Departure :
• 4Arrival

Contact Information

• The information entered on the register is automatically reflected.

Cargo Information

• 5Item : Search by entering Korean name, English name or HS Code, or by clicking on the search icon, and select the commodity.
• 6Fill out container size(20 '/ 40' / 40H) and quantity.
• 7Enter the weight (KGS)
• 8Enter additional items for special cargo.
  - Danger Cargo : UN No., Class
  - Reefer Cargo : Degree of temperature, Unit (Celsius / Fahrenheit)

Trading Step 2 : Logistics Service Application

• 1Logistics Information: Select the logistics service you want.
• 2Attached Files: You can attach files if there is a reference.
• 3Remark: Enter other requests.
• 4Click the [Request] button to complete the quotation request.
• 5Once a quotation request has been submitted, the quotation will be sent to your email address and you can find it on the 'Trading > Approval of my quotation' screen

My Booking

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My Booking Dashboard

• 1To do List
  If there is a booking list you want to check by its status, click it to see its details.
  - Waiting Requests : Reefer & DG Booking, Web booking waiting for carrier’s approval
  - Confirmed Requests : Dry Booking in Trading and Booking approved in Waiting
  - Rejected Requests : Rejected Booking for shipping
  - Requested Logistics : Including Logistics Service Request

• 2My Requests
  - You can check the progress of submitted Booking.
  - You can check the Booking status via search condition.
  - Click Request No. to view and print request history.

Approval of my quotation: Logistics service application history check

• 1To do List
  If there is a list of multimodal transport request you want to check by its status, click on it to see the details.
• 2My Requests
  If you have applied for the logistics service linked to shipping, your request is confirmed and approved in the [Quotation List].

Shipping Request

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S/R List

• When the Booking no. is generated, the data that can be entered in the Shipping Request (S/R) list is shown.
• If you click Booking no., the inputscreen appears.

S/R Input

• 1When you click the mouse on each item, a text box appears. Simply enter that data into the field.

※ The information entered in Booking is interfaced with S/R and can be modified

S/R Input

• 1Container No. : Mouse cursor
• 2Container Information input
  1) Press + and add a row.
  2) After entering Container #, Type / Size, Seal no.
  3) Enter all the details for manifest.
  ※ Container information is changed according to the Package, Weight, Measure.
  4) Enter the VGM contents
  
• 3After entering all items, click the [Close] button to return to the S/R screen.

S/R Input

• 1MARKS & NOS. : Click in the text box and fill in the information.
• 2Description of Goods : If there is a lot of input, it is processed as a Rider.

S/R Input

• 1B/L Information : Enter B/L Issuance Information (Original, Surrender, Sea Waybill, etc.). You can change it later.
• 2Export declaration information Enter the information on the export permit(license).

Service Center

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VoC Registeration

• 1Click the [Registration] button to display the VoC input screen.

※ Contents: Simple inquiry, new service proposal, service improvement proposal, complaint report, error report, etc.

VoC Input

• 1Select VoC Type.
• 2Enter a title that can represent the entire content.
• 3Enter the contents
• 3Click the [Save] button to submit your VoC.

※ When the contents are saved, an email is sent to the writer to confirm that ValuelinkU received that VoC.

※ All VoCs are processed by ValuelinkU Service Desk within 48 hours.

Response to VoC

• 1Status will appear as “Requested” until reply from ValuelinkU.
• 2When ValuelinkU responds, the response will be sent to the customer's email and its status will be changed to “Replied”.
• 3For the “New Service Proposal” or “Service Improvement Proposal”, 500 points will be awarded upon approval.

Various customer engagement activities

Conduct various customer engagement activities to enhance customer experiences, create better services and build a shared foundation

Knowledge Sharing

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Knowledge Q & A

• 1Click the [Registration] button to display the Knowledge Q & A input screen.

※ Contents: Simple inquiry, new service proposal, service improvement proposal, complaint report, error report, etc.

Knowledge Q & A : Create, edit, and confirm

• 1Input screen: After selecting the category and entering the title and content, click the [Save] button to register the knowledge information.
• 2If you need to edit it, you can edit it by clicking the [Edit] button until the administrator answers.
• 3If the administrator answers, the article about Knowledge Q & A is completed.

※ Contents : Create a question for the Play Ground menu.

Knowledge Sharing

A function for registering knowledge information held by individuals among knowledge information not held by ValuelinkU and sharing it with other users.

• 1Select the type according to the contents to register.
• 2Enter a simple title.
• 3Enter the body text and the contents to be delivered to the administrator.
• 4If it is a file, click the attached file.

※ Review will be completed by ValuelinkU administrator within 48 hours

Knowledge Application History

• 1You can check the history in My Page > Application for Knowledge Information.
• 2The status appears as “Receipt” before an administrator’s review.
• 3Information approved by the administrator is marked as “Registered”.
• 4Click the title of the registered knowledge information to view the administrator's comment.
  ※ When registration is completed, 100 points will be awarded. This can be found in My Page > "My Point".
• 5If the data is previously registered or if the data has insufficient value, it may be rejected. Click on the title to see the reason for the refusal.

Point System

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ValuelinkUPoint Syste

The system is operated to provide a certain amount of points by activity to customers using ValuelinkU, and to provide opportunities to participate in various social contribution activities planned by ValuelinkU

Points by Activity

Activity	Point
New registration	1,000 Points
Recommend a friend reward (Registration only)	500 Points
Platform new service proposal (Approved only)	500 Points
Platform service improvement proposal (Approved only)	300 Points
New knowledge information (Registered only)	100 Points
Participate in the survey	100 Points
Daily Login Point	10 Points

Others

• Since points cannot be used in cash, but will be used only for our social contribution activities, please understand the purpose of operation.
• Social contribution activities will be planned and operated at the time of future service stabilization and revenue conversion, and personal customer participation and approval of the use of Points will be noticed through personal e-mail.
• In case of participating in social contribution activities with individual points, a donation receipt will be issued and provided.